Beti Betak Privacy Policy (Data Protection Statement)

Beti Betak ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

1. Data Controller

The entity responsible for the collection and processing of personal data is:

Beti Betak
Bahila Hijazi
Weddingstr. 8, 13357 Berlin

info@betibetak.com

2. What Personal Data We Collect

When you use Beti Betak, we may collect the following information:

• Account & Profile Information:Name, email address, phone number, profile picture, identity verification documents.
• Booking & Hosting Data:Property details, booking preferences, payment information.
• Payment & Financial Data:Payment method details, transaction history.
• Device & Usage Data:IP address, browser type, operating system, app interactions.
• Communication Data:Messages between hosts and guests, customer support inquiries.

We do not collect sensitive personal data (e.g., religious beliefs, political views) unless legally required for identity verification.

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide our services, including enabling bookings, managing accounts, and facilitating payments.
• To ensure security, including identity verification, fraud prevention, and dispute resolution.
• To improve our platform through analytics, customer feedback, and feature development.
• To comply with legal obligations, such as tax compliance, fraud investigations, and law enforcement requests.

Legal Basis for Processing:

• Contractual Necessity: Data needed to fulfill bookings.
• Legitimate Interest: Security, fraud prevention, and service improvements.
• User Consent: Marketing emails and optional features.

4. How We Share Your Data

We only share your data when necessary:

• With hosts and guests to facilitate bookings and communication.
• With payment providers to process transactions securely.
• With legal authorities if required by law or fraud investigations.
• With service providers for analytics, hosting, and security purposes.

We do not sell your personal data to third parties.

5. Data Storage & Security

We take strong measures to protect your data from unauthorized access, misuse, or loss.

• Secure payment processing via encrypted connections.
• Identity verification using trusted third-party services.
• Limited access to personal data within our team.

Data Retention:

• We store your data as long as needed to provide services and comply with legal obligations.
• You can request deletion of your account and data anytime.

6. Your Rights & Choices

• Access & Correction:You can view and update your personal data.
• Data Deletion:Request account deletion at any time.
• Objection to Processing:Opt out of certain data uses.
• Marketing Preferences:Unsubscribe from marketing emails at any time.

To exercise your rights, contact us at: info@betibetak.com

7. Cookies & Tracking Technologies

We use cookies to:

• Improve site functionality and user experience.
• Remember your preferences.
• Analyze website traffic.

You can manage cookie settings in your browser.

8. International Data Transfers

If you access Beti Betak from outside [Your Country], your data may be transferred to servers located in other countries. We ensure data protection through:

• Encryption and security protocols.
• Compliance with international data laws.

9. Policy Updates

We may update this privacy policy to reflect changes in regulations or our services. Any updates will be posted on this page with the last updated date.

10. Contact Us

For any questions or concerns about your privacy, contact us at:

info@betibetak.com